01
What to Say When Someone Is Struggling
Approach mental health conversations with compassion, empathy, and intentional language.
The moment that matters
Have you ever wanted to help—but didn’t know what to say?
Someone you care about tells you they’re struggling.
Maybe they’re overwhelmed. Maybe they’re experiencing anxiety, depression, grief, or challenges they haven’t shared with anyone else.
You want to say the right thing. You want to help. But sometimes, even with the best intentions, we don’t know how to respond.
Do we offer advice? Do we try to fix the problem? Do we simply listen? And how do we know when someone needs more support than we can provide?
You don’t have to have all the answers to make a meaningful difference. You can learn how to respond with greater confidence, compassion, and understanding.
Your heart to help is just the beginning.
What you’ll learn
Practical guidance for real conversations.
Move beyond mental health awareness and discover what it means to support others responsibly.
02
How to Listen Without Trying to Fix Everything
Discover why listening matters and how to create space for honest conversations.
03
The Difference Between Caring and Carrying
Understand healthy boundaries, recognize your role, and know when to connect someone with additional support.
04
How to Take Your Passion Further
Explore awareness, advocacy, and coaching—and educational opportunities for developing your skills.
Who should attend
This experience is for you if…
You want to better support friends, family, or loved ones who may be struggling.
You are passionate about mental health awareness and community impact.
You are an educator, community leader, entrepreneur, or helping professional.
You are considering becoming a Certified Mental Health Advocate or Coach.
You believe your compassion and experiences could become part of a greater purpose.
You want a responsible place to begin—without needing a mental health background.
Come as you are. Leave with greater clarity, confidence, and compassion.
Support can begin with one honest conversation.You do not need to be a therapist to listen with compassion, respect healthy boundaries, and help someone take the next step.
Kellene DianaFounder & President
Meet your host
Kellene Diana
Founder & President, Green Heart University
Kellene Diana is a mental health advocate, educator, speaker, and entrepreneur dedicated to helping individuals and communities move beyond mental health awareness and toward meaningful action.
Through her personal experiences, advocacy work, and commitment to education, she founded Green Heart University to create opportunities for people to develop the knowledge and skills to support others.
Her work includes serving as a keynote speaker at the 2024 National 988 Conference, developing mental health education programs, and leading GHU’s Mental Health Advocacy and Coach Academies.
During this live experience, Kellene will share practical insights, real-life examples, and the importance of developing the skills to support others with compassion and responsibility.
Keynote Speaker · 2024 National 988 ConferenceYour heart is ready. Let’s build the skill.
Know what to say when it matters most.
Join Kellene Diana and Green Heart University live on Tuesday, October 13, at 7:00 PM Eastern.
Reserve Your Free Seat →Free admission · Live via Zoom